Portaflow Privacy Policy
Your privacy is important to us. It is Portaflow's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
Data Collection
We only ask for personal information when we truly need it to provide a service to you. This may include:
- Personal information (such as your name and email address)
- IP addresses
- Cookies and usage data
We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
You can sign up with your Google account, in which case your Portaflow account username will be prefilled with your name and your public profile picture.
Data Usage
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
Data Sharing
We don't share any personally identifying information publicly or with third-parties, except when required to by law.
User Rights
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. You have the right to:
- Access the personal information we have about you
- Correct any information we have about you
- Have your information deleted from our systems
To exercise these rights, please contact us using the information provided at the end of this policy.
Security Measures
What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
GDPR Compliance
We act in the capacity of a data controller and a data processor with regard to the personal data processed through Portaflow and the services in terms of the applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
Domain-Related Data and Payment Details
When you connect a custom domain to your Portaflow portfolio, we collect and store the necessary information to manage this connection. This may include domain name, DNS records, and related configuration data.
For payment processing, we use trusted third-party payment processors. We do not store your full payment details on our servers. Only necessary transaction details are stored for accounting and support purposes.
External Links
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective as of" date.
Contact Us
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at [connect@portaflow.me].
This policy is effective as of Friday, 13 September 2024.